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Prime Pool Fencing & Balustrades respects your privacy. This policy explains what personal information we collect, why we collect it, and what we do with it. We are based at 14 Burnet Cct, Baringa QLD 4551 and operate across the Sunshine Coast, Queensland.
What we collect
Information you give us. When you request a free measure and quote, call us, email us, or submit an enquiry form, we collect your name, phone number, email address, the address of the property where the work would be done, and any details you tell us about the job.
Information collected automatically. When you visit our website we collect standard technical information including your IP address, browser and device type, the pages you view, how long you stay, and the website or search that referred you.
Cookies and tracking
Our website uses cookies and similar technologies, including Google Analytics, Google Tag Manager, Google Ads conversion tracking, Google Search Console and an embedded Google Map on our contact page. These services are provided by Google and may set their own cookies. Google’s handling of that data is governed by Google’s privacy policy at policies.google.com/privacy.
You can block or delete cookies through your browser settings. Some parts of the site may not work properly if you do.
Why we collect it
- To prepare and provide quotes
- To arrange and carry out installation, repair and maintenance work
- To contact you about your enquiry or your job
- To meet our obligations as a licensed QBCC contractor (licence no. 15435283)
- To improve our website and understand how people find us
Who we share it with
We do not sell your personal information. We may share it with suppliers or subcontractors where that is needed to complete your job, with our website and analytics providers as described above, and with anyone we are legally required to disclose it to.
How long we keep it
We keep enquiry and job records for as long as needed to service the job, meet warranty obligations, and satisfy record-keeping requirements that apply to licensed building work in Queensland.
Keeping it secure
Our website uses SSL encryption. We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Accessing or correcting your information
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us on (07) 5341 8631 or at info@primepoolfencing.com.au and we will respond within a reasonable time. If you are not satisfied with how we have handled your information, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version is always available on this page.
Contact us
Prime Pool Fencing & Balustrades
14 Burnet Cct, Baringa QLD 4551
Phone: (07) 5341 8631
Email: info@primepoolfencing.com.au
